Alienware X17 R2 Keyboard Not Working No Keyboard Lights Fix Is Unplug Battery
Submitted by phil on Mon, 2024/06/03 - 16:00I picked up an Alienware X17 R2 a few years back and on several occasions I've run into the weird issue where the keyboard stops working (I have they cherry MX version of keyboard if that matters) and none of the lights for the keyboard will come on. Not even the power light or rear accent lights will light up.
The first time it happened, I scoured the internet for a solution trying the typical "Reinstall the Alienware Command & Control" software, clear caches, etc. etc. Nothing worked and hours spent.